Publicado 2026-02-27
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🏢 About the Role
A mission-driven performance marketing agency is hiring an Account Manager (AM) to support and grow partner relationships across the higher education and nonprofit sectors. This role is centered on owning day-to-day partner success - keeping campaigns on track, deliverables aligned and on time, and performance moving in the right direction.
You’ll work closely with an Account Director (AD) on larger accounts, while independently owning partners as their primary point of contact. If you’re organized, proactive, and love being the glue that keeps multi-stakeholder work running smoothly, you’ll feel at home here.
This is a remote role , paid in USD , with compensation based on experience and scope. 🌍 About the Agency
This agency works exclusively with universities and nonprofit organizations — partners doing work that improves communities and expands opportunity. The mission is simple: build a better agency for organizations building a better world.
Their work blends sharp strategy, creative excellence, and data-driven execution to drive meaningful outcomes like enrollments, applications, inquiries, donations, or awareness. 🛠 What You’ll Do
You’ll be the operational and relational backbone for your accounts, ensuring partners feel supported and internal teams stay aligned.
Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first
Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through
Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status
Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight
Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions
Keep creative, media, and analytics pods aligned so execution stays smooth and predictable
Track progress against partner goals: budget, inquiries, apps, enrollments
Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director
Jump into new business support and onboarding when needed to help partnerships start strong
Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested
✅ What We’re Looking For
You’re confident owning partner communication and keeping complex workflows organized.
3+ years in Account Management (marketing/agency experience preferred)
Strong project management + organization skills
Excellent communication — clear, friendly, proactive, solutions-oriented
Able to translate partner needs into actionable internal direction
Comfortable in Asana or similar PM tools
Analytical mindset with experience in performance reporting
🌟 Bonus Points
Experience in higher education marketing
Worked with mission-driven orgs or nonprofits
Exposure to renewals, retention, or upsell support
💰 What You’ll Get
💵 Competitive USD compensation based on experience/scope
🌍 100% remote role
📈 High ownership and meaningful partner impact
🤝 Supportive, systems-minded, partner-first culture
🎯 Work that blends relationships, performance, and operations
🧩 Why This Role Might Be a Fit
✅ You love owning partner success end-to-end
✅ You’re naturally proactive and hate letting things slip
✅ You translate messy needs into clear next steps
✅ You care about performance, not just process
✅ You want your work to support organizations doing good
🧭 Interview Process
Application Review – resume + relevant experience
Intro Call – background, relationship style, agency exposure
Skills / Scenario Round – real-world partner + coordination cases
Interview w/ AD + Leadership – values + team fit
Offer
Timeline: usually 2–3 weeks . 📩 Ready to Apply?
Send your resume and a short note on your account management experience and approach to partner success. If you’ve worked in agencies, higher ed, or nonprofit environments, we’d love to learn more.
🗓 Deadline to apply: March 20th
